Short answer
International domains such as .com, .net and .org take 5 to 7 days, because the old registrar has that long to release them. Ugandan domains such as .co.ug and .ug follow the registry's own process, so the time varies; our team will tell you what to expect for your domain.
| Domain | Typical transfer time | Adds a year? |
|---|---|---|
| .com, .net, .org, .info | 5 to 7 days | Yes |
| .co.ug, .ug and other Ugandan domains | Set by the registry’s process | Our team confirms for your domain |
| Other international extensions | Usually 5 to 7 days | Usually yes |
Why international transfers take longer
For .com and similar domains, the current registrar gets up to five days to approve or reject the transfer. Many approve it sooner, and some let you approve it yourself from an email to speed things up.
Ugandan domains
A .co.ug or .ug transfer goes through the registry’s own steps, and the current registrar may need to release the domain first. Check the transfer price on our domain transfer page (UGX 0 for .co.ug). If the registry asks for business details or documents, our team tells you what to send.
Does my website go offline?
No. A transfer only changes who you pay for the domain. Your nameservers stay the same, so your website and email keep working during and after the transfer.
What can delay it
- The domain is still locked at the old registrar.
- The EPP code was mistyped. Copy and paste it instead.
- The domain was registered or transferred in the last 60 days (international domains).
- The owner’s email address on the domain is out of date, so the approval email never arrives.
Start your move on our domain transfer page, or see how to transfer your domain.